We are registered by the Government of Alberta to provide educational training, continuing education and professional development.
In this Course
Course curriculum
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Lesson 1: Overview of Communication
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Lesson 2: Types of Business Communication
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VIDEO LESSON: Effective Communication Skills in the Workplace
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Lesson 3: Sender-Receiver Model
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Lesson 4: Communication Barriers
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Lesson 5: Speaking and Writing Skills
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Lesson 6 : Important Workplace Communication Issues
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Lesson 7 : Listening Skills
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VIDEO LESSON: Types of Listening Skills
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VIDEO LESSON: Active Listening Skills
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VIDEO LESSON: Barriers to Effective Listening
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Non-Verbal Communication
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VIDEO LESSON: What is Non-Verbal Communication?
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VIDEO LESSON: Body Postures in Communication
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Lesson 8: Intercultural Workplace Skills
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VIDEO LESSON: Communicating across different cultures
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Lesson 1: What is Business Writing?
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VIDEO LESSON: The Business Writing Process
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VIDEO LESSON: Types of Business Letters
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Lesson 2: Evaluating the effectiveness of your message
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VIDEO LESSON: Evaluating the Effectiveness of the Message
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VIDEO LESSON: The power of the Rhetorical Triangle in Communication
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Lesson 1 : Email, short messages and memos
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VIDEO LESSON: Letters, Memos, and Emails
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Lesson 2: Compiling positive messages
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VIDEO LESSON: Positive Messages for Routine Correspondence
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Lesson 3: Negative news strategies
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VIDEO LESSON: Negative news strategies
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Lesson 1 : Writing Proposals
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VIDEO LESSON: How to Write Business Proposals - 10 Tips You Must Know
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VIDEO LESSON: Business report structure
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Lesson 2: Writing Reports
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VIDEO LESSON: Basics of Report Writing
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Lesson 3 : Request for Proposal
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VIDEO LESSON: How to Write a Request for Proposal - RFP Explained
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Lesson 4: Projections
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VIDEO LESSON: The Basics of Financial Projections for a Business Plan
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Lesson 5: Executive Summary
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VIDEO LESSON: Report writing made easy - The executive summary
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Lesson 6: Business Cases
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Lesson 7: Conducting Primary and Secondary Research
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VIDEO LESSON: Primary & Secondary Research
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LESSON 1 : Developing professional and business etiquette skills.
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VIDEO LESSON: Top 20 Business Etiquette Tips for Professionals
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Lesson 2: . Face- to- face communication
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VIDEO LESSON: Face-to-Face Communication
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Lesson 3: Professional telephone and voicemail etiquette.
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VIDEO LESSON : Telephone Etiquettes: 7 Do’s & Don’ts of Proper Telephone Communication
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Lesson 4: Professional teamwork
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Our Pricing
In this amazing course.
- Enhanced Clarity: Learn how to convey your ideas clearly and effectively, reducing misunderstandings and increasing productivity.
- Boosted Confidence: Gain confidence in your ability to communicate in various business settings, from meetings to presentations.
- Career Advancement: Strong communication skills are highly valued and can lead to promotions and new opportunities.
- Professional Image: Enhance your professional presence and reputation through polished and effective communication.